Osticket Plugins -

: Update osTicket without losing your custom features.

: Routes tickets to specific departments or agents based on complex keywords, custom forms, or user organization. osticket plugins

Once added, click on the plugin name to configure its settings and then select from the "More" or status menu. 3. Popular Third-Party Plugins : Update osTicket without losing your custom features

Routes all ticket attachments directly to an Amazon S3 bucket. Your database remains lightweight, fast, and easy to maintain. : Essential for modern integrations with Microsoft 365

: Essential for modern integrations with Microsoft 365 or Google Workspace , ensuring secure, token-based authentication.

The introduces hierarchical ticket management, allowing you to create parent‑child relationships between tickets. This is particularly useful for tracking related issues or managing complex support cases that involve multiple sub‑problems.

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