This specific link has been confirmed by community members as a working redirect to the official article text, even without a paid Broadcom support account.
Specifically:
Since the updates must run within the guest OS, download the offline installers ( .msu files) from the official :
The article breaks down the exact registry/config checks needed to clear out the stale snapshot references that were blocking the backup. If you are seeing errors like "Operation timed out" or "Snapshot creation failed" in your backup logs, give this KB a read. It’s much faster than opening a support ticket. kbvmware s article 78708 free
Download these updates using a web browser within the guest OS (note that older versions of Internet Explorer may fail; using an alternative like Chrome is recommended). Install both updates and .
If you cannot install Windows updates immediately, VMware KB 78708 suggests an alternative approach:
When you run a modern virtual machine (VM) infrastructure using platforms like VMware Workstation, Fusion, or vSphere , installing is mandatory. It loads critical device drivers for SVGA graphics, mouse integration, network interface cards (vXNET3), and memory ballooning. This specific link has been confirmed by community
: Historical logs that haven't been rotated properly.
: The 2019 SHA-2 Code Signing Support Update. (Crucial for driver signature validation). KB4490628 : The Servicing Stack Update (SSU) for Windows 7.
KBVMWare articles, including article 78708, play a vital role in helping users resolve issues, optimize their virtual environments, and stay up-to-date with the latest best practices. These articles are written by VMware experts and provide in-depth information on various topics, including: It’s much faster than opening a support ticket
: Set up alarms in vCenter to notify you when partition usage exceeds 80%.
If you tell me what KB 78708 is about (e.g., “fixing VM disk consolidation error”), I can write a full, original blog post that solves that problem without copying VMware’s proprietary content.