Navigate to the official Hikvision website and download the latest version of the SADP software.
: Find the complete, case-sensitive serial number and the Start Time (the date the camera currently thinks it is) in SADP.
Click the Export button to save an encrypted .xml file to your computer. Do not rename this file.
: Use the "Forgot Password" feature to export a XML file and send it to Hikvision technical support to receive a secure reset code.
"Hikvision Password Reset Helper 1101: Download the tool to reset your device password. Learn how to use the tool and regain access to your Hikvision device."
The SADP (Search Active Device Protocol) tool is the primary utility used to detect Hikvision devices on a local network and initiate password resets.
If your device is already linked to your Hik-Connect account, this is the most convenient method.
The best method for resetting your Hikvision password depends entirely on your device's age and firmware version.
Click in the bottom right corner of the interface. Step 2: Choose Your Reset Method
Locking yourself out of a Hikvision DVR, NVR, or IP camera is a common issue for security administrators. When attempting to reset the administrator password using the SADP tool or a web browser, users often encounter the frustrating or "Establish secure channel failed" message.
The Search Active Devices Protocol (SADP) is Hikvision’s official network utility. It is the safest and most reliable way to reset a password.