Go to the official Punjab Police Website and navigate to the "Services" or "Front Desk/CMS" section. Select the Service: Click on "Complaint Management System."
Click submit to generate your unique Complaint Tracking ID. Save this number for future references. ❓ Types of Complaints Handled by the CMS
Reporting slackness in duty or uncoordinated inquiries. cms punjab police link
When a local station refuses to record a legitimate complaint.
Citizens can bypass physical visits by utilizing the open online registration link. Go to the official Punjab Police Website and
Lodging a complaint through the online system follows a structured procedural workflow:
Police recruitment in Punjab (e.g., for Constable, ASI, or Sub-Inspector posts) is now managed through the CMS. Candidates use the link to submit forms, download roll number slips, and check results. ❓ Types of Complaints Handled by the CMS
punjabpolice.gov.pk/igp_complaint_center_8787 — Focuses on serious issues like non-registration of FIRs, faulty investigations, and police misconduct. Key Features for Citizens
The of the Punjab Police is a digital milestone designed to streamline public grievance redressal, maximize accountability, and replace traditional, tedious police station visits with a highly transparent automated ecosystem.
The IGP has made it clear that any officer or personnel found delaying action on complaints received through 1787 will face without delay. This high level of oversight ensures that the CMS is not just a technical tool but a true mechanism for police accountability and public relief.